Key Responsibilities
- Manage the daily operations of the retail store.
- Provide excellent customer service and assist customers with uniform selection and sizing.
- Handle corporate uniform enquiries and bulk orders.
- Supervise and support shop assistants and store staff.
- Manage stock levels and maintain accurate inventory control.
- Oversee uniform orders including embroidery and alterations.
- Maintain professional store presentation and merchandising standards.
- Process sales using the POS system and managing daily cash reconciliation.
- Resolve customer issues professionally and efficiently.
- Other responsibilities as required by the business.
Requirements
- Matric or equivalent
- Minimum 3–5 years retail management experience.
- Experience managing staff and store operations.
- Strong customer service and communication skills.
- Good organisational and problem-solving abilities.
- Ability to work in a fast-paced retail environment.
- Experience in clothing, uniforms, workwear, or apparel retail will be advantageous.
- Basic computer skills and experience with POS systems.
Key Attributes
- Professional and reliable.
- Detail-orientated.
- Customer focused.
- Organised and proactive.
- Able to lead a team effectively.
What We Offer
- Competitive salary based on experience.
- Opportunity to manage a well-established uniform retail business.
- Supportive team environment.
- Long-term career opportunity.